Teleperformance, a leader in outsourced customer and citizen experience management, announced that it has signed an agreement to source 100% renewable energy from AboitizPower (AP) retailer Adventenergy, Inc for its facility in Bacolod City as part of its strong commitment to environmental sustainability.
In addition to TP-Bacolod, Teleperformance will operate their Sucat facility using 100% Cleanergy, AboitizPower’s brand for renewable energy.
With over 57,000 employees operating in 23 business sites all over the country, Teleperformance is one of the biggest Business Process Outsourcing (BPO) and one of the first BPOs to utilize Renewable Energy in their operations. It aims to switching more offices to Cleanergy in the coming years.
BPOs consume energy around-the-clock which makes this switch a significant contributor in decarbonizing the country. The company hopes to prompt other BPOs in the country to make the environmentally conscious choice of switching to renewable energy.
Teleperformance Philippines Chief Executive Officer Francisco Lara said: “As BPOs, we have already made a positive impact in the Philippine community through providing thousands of jobs to career-seekers. We have the resources to take it a step further and shift the focus on climate security given the alarming damages in our communities brought about by climate change. The transition to Renewable Energy is one of the easiest steps we can take so long as we have a reliable partner such as AboitizPower to guide us through the process.”
Sandro Aboitiz, Senior Vice President for Commercial Operations at AboitizPower, highlights the importance of empowering businesses to choose renewable sources: “We are happy to help boost the Department of Energy Green Energy Option Program to promote the utilization and development of renewable energy in the country. Through this program, we are able to rally various industries under one goal of achieving environmental sustainability and energy security through the use of Cleanergy. This partnership with Teleperformance affirms our efforts to emphasize the direct impact that retail customers have in preserving the environment through the kind of energy they choose to run their facilities,” said Aboitiz.
Aboitiz further sheds light on the critical role of using Cleanergy in addressing energy security challenges in the country. “We have allotted significant resources to expand our Renewable Energy portfolio to 4,600 MW by 2030. This will enable us to address the growing demands of the market and contribute to managing climate-related risks. The government’s Green Energy Option Program is an effective catalyst to accomplish this objective,” said Aboitiz.